What is CRM ?

CRM system is designed to help businesses manage their relationship with the customer.

CRM can help a supplier to identify and target the most profitable customers, as well as track customer behaviors and trends. This information can be used to develop effective marketing and sales strategies, as well as improve customer service.

Here we can add leads (https://support.thulo.com/articles/how-to-add-leads), customer category and sub-categories, follow ups, campaigns